tibaje's Privacy Policy

1 Introduction and Scope

tibaje ("we", "our", "platform") provides a safe and entertaining service for online gaming enthusiasts in Bangladesh. This Privacy Policy ("Policy") determines how your personal information is collected, stored, used, and disclosed when you use the tibaje website (tibaje.cam).

By using this platform, you are considered to have given your consent to the terms described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform.

This policy applies to all tibaje services, web pages, mobile versions, and all related activities. Third-party websites or services are governed by their own privacy policies, for which tibaje is not responsible.

2 Types of Information Collected

tibaje may collect various types of information, divided into two main categories:

2.1 Personally Identifiable Information

• Full name and date of birth
• Email address and residential address
• National ID or passport number (for identity verification)
• bKash, Nagad, or Rocket mobile number (for transactions)
• Bank account details (for bank transfers)

2.2 Technical and Usage Information

• IP address and device information
• Browser type and version
• Activity logs on the platform (login times, game play history)
• Transaction history and deposit/withdrawal records
• Information collected through cookies and similar tracking technologies

3 How Information Is Collected

tibaje collects your information in the following ways:

3.1 Information Provided Directly

You provide information directly when completing the registration process, verifying your account, requesting a deposit or withdrawal, and when contacting our customer support team.

3.2 Automatically Collected Information

When you visit our platform, certain information is collected automatically — such as your device's IP address, browser information, and page visit logs. This helps improve the site's performance and detect fraudulent activity.

3.3 Through Third Parties

We may also receive relevant information from payment processors (such as bKash, Nagad, Rocket) and identity verification service providers.

4 Purpose of Using Information

tibaje uses the collected information for the following legitimate purposes:

• Account Management: Verifying your registration, creating and maintaining your account.
• Transaction Processing: Securely completing deposit and withdrawal requests.
• Identity Verification and Security: Preventing fraud, protecting accounts, and meeting legal obligations.
• Customer Support: Providing quick and effective resolution of your complaints and inquiries.
• Service Improvement: Enhancing the platform's experience and performance.
• Responsible Gaming: Identifying unusual gaming behavior and providing you with support.
• Communication: Sending important updates, policy changes, or account-related notifications.

tibaje never transfers your personal information to third parties for commercial sale.

5 Disclosure of Information and Third Parties

tibaje does not share your personal information with any third party except in the following limited and specific circumstances:

5.1 Service Provider Partners

Payment gateways (bKash, Nagad, Rocket, banks), game software providers, and technology infrastructure providers may receive the minimum information necessary to carry out their specific responsibilities. All such partners operate under confidentiality agreements.

5.2 Legal Requirements

Information may need to be disclosed to comply with court orders, lawful requests from law enforcement agencies, or applicable legal obligations.

5.3 Corporate Changes

In the event of a business merger or acquisition, user information may be transferred to the new entity. However, this Privacy Policy will remain in effect in such cases.

6 Cookies and Tracking Technologies

The tibaje website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve the website's performance.

6.1 Types of Cookies

• Essential Cookies: These are necessary to ensure the site's core functionality (login status, session management).
• Functional Cookies: Remember your preferences (language, settings).
• Analytics Cookies: Used to understand how users are using the site.

6.2 Cookie Controls

You can disable cookies by changing your browser settings. Please note that disabling essential cookies may disrupt some important site functionality.

7 Data Storage and Security

tibaje applies industry-standard security measures to keep your personal information secure:

7.1 Technical Safeguards

• SSL encryption — ensures maximum protection during data transfer.
• Sensitive information is stored in encrypted format.
• Regular security audits and vulnerability assessments are conducted.
• Restricted access controls — only authorized staff can access personal information.

7.2 Data Retention Period

Your information will be retained for as long as your account is active or as needed to provide services. Even after an account is closed, information may be retained for a specified period to meet legal obligations or resolve disputes.

While we are always vigilant about data protection, data transfer over the internet is not completely risk-free. Therefore, keep your account password confidential and remember to log out on unfamiliar devices.

8 Your Rights

As a user of the tibaje platform, you have the following rights:

8.1 Right to Access Information

You may at any time ask what information tibaje holds about you. Contact the support team and we will provide you with a copy of your information.

8.2 Right to Correction

If any of your information is incorrect or incomplete, you may request that it be corrected. You also have the option to update certain information directly in your account settings.

8.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons.

8.4 Right to Opt Out of Marketing Communications

If you do not want to receive promotional emails or messages, let our support team know. Necessary service messages (transaction confirmations, security notifications) will continue.

9 Protection of Minors

tibaje strictly does not provide services to anyone under the age of 21. Age is verified during registration and subsequently confirmed through identity verification.

If we become aware that information from a minor has been collected, we will immediately close that account and delete the related information. If you believe a minor has registered on our platform, please notify us immediately.

For users aged 21 and above only (for ages 21+).

10 Policy Changes

tibaje reserves the right to amend or update this Privacy Policy as needed. If any significant changes are made to the policy:

• The updated date on this page will be changed.
• Registered users may be notified via email.
• A notification may be displayed when logging into the platform.

Continued use of the platform after changes will be taken as your agreement to the new policy. Therefore, it is advised to review this page periodically.

11 Contact

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

• Email: [email protected]
• 24/7 Live Chat: available at tibaje.cam

Our customer support team is ready to serve you in Bengali 24 hours a day, 7 days a week. For privacy-related requests, we aim to respond as quickly as possible.